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"Great customer service"

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"An enjoyable experience. The staff was more than kind. A must try for foreigners visiting Japan."

"Amazing stay - couldn’t recommend more. The staff are incredibly attentive and helpful, the hotel is set in a beautiful location and the entire experience is flawless. The food is excellent as well, although it’s worth noting that both the dinner and breakfast are very generous meals - best not to eat too much beforehand! Thank you so much to all of the staff - we had a wonderful time with you and hope to see you again soon!"

"Amazing location for Shirakawa Go but away from the crowds up in the mountains the staff are great, food amazing, rooms basic but spotless. The onsen are great and the free guided walk was perfect. The shuttle bus to Shirakawa Go is brilliant, we were able to choose our drop off and pick up times."

"Oasis is very good"

"This was one of the most incredible experiences we had in Japan. The staff and service level are extraordinary. The 8 or 10 course meals at dinner and breakfast were an unbelievable experience. We traveled with young kids with varying degrees of adventurous eating and the staff was able to prepare dishes that were more western (mini sausages, fries, sunny side eggs). We took a large family suite with a private outdoor hot springs bath and it was gorgeous. The shuttle to the train station is very...

"I love the Tanbo no Yu! I can tell that its being fixed up more everytime I come here! This time, really enjoyed the pure stream bath it was very warm and a comfortable place to chat with my husband. The food was delicious and healthy with many flavors and unlimited hokuriku rice! I definitely be back again!"

"We would highly, highly recommend Ichirino Kogen Hotel Roan. Dinner was phenomenal - some of the best food we had on our one month trip travelling around Japan. The variety of dishes, the freshness of the food, the beautiful presentation, and the harmony of the flavor combinations stood out to us. It was really delicious. The restaurant itself was comfortable and lovely. It was a little cold at first, but the grill warmed the room while the sake warmed us from the inside :) The service at the...

"Beautiful view of the river, cherry blossoms, and a quiet neighborhood. A perfect way to truly enjoy the stunning beauty of Kanazawa. The staff were gracious, kind, and patient. They were accommodating and even called a taxi for us when we were leaving. "

"お風呂のお湯が柔らかくで、湯上がりの肌がすべすべになった。 とてもきもちよかったです。"

"Great Japanese-style half-boarding experience with full dinner at dedicated tatami room , wonderful food selection including Japanesetop-rank beaf and line-up.Breakfast also good. Friendly staff and service, also onsen is good too. "

"Wataya = WOW! From the second we arrive... I'm so happy Aaron chose this place. The staff is a family that has owned and operated this wonderful house for 7 generations! We chill in the onsen chatting loudly as we are the only guests today, return to the room to relax looking at the garden during twilight. Dinner is served! We did a poor job at informing them of my friend's restricted diet... The proprieter is so generous! She grabs a frozen pizza from her home to feed my buddy... I'm stuffed by...

"A unique experience, traditional food, and all experiences. "

"家に帰ってきたみたいにとても快適に過ごす事ができ満足でした。 親切にご対応して頂きありがとうございます。 又、機会がありましたらぜひ泊まりたいと思います。 "